Add Value
Adding Value: The Heart of Customer Service
At the core of our operations lies a commitment to not just meeting but exceeding the expectations of our customers. We believe in more than just transactions; we believe in relationships built on trust, reliability, and genuine care.
Understanding the Needs
To truly add value, we start with understanding. We take the time to delve into the objectives and aspirations of our customers. By comprehending their goals, we can tailor our services to fit their unique journey. It’s not about a one-size-fits-all approach; it’s about customization and adaptability.
Going Above and Beyond
In our pursuit of excellence, we don’t just stop at the basics. We believe in the power of the little things – the personal touches that surprise and delight. Whether it’s a handwritten note, a timely follow-up call, or a small gesture of appreciation, we strive to exceed expectations at every turn.
Creating Memorable Experiences
Our aim is not just to satisfy but to leave a lasting impression. We go the extra mile to craft experiences that resonate with our customers long after the transaction is complete. From seamless interactions to innovative solutions, we aim to turn customers into our most passionate advocates.
Setting Ourselves Apart
In a competitive landscape, differentiation is key. We set ourselves apart not just through our products or services but through our unwavering dedication to customer success. By consistently adding value and surpassing expectations, we create a reputation that speaks volumes.
Adding Value Isn’t Just a Mantra; It’s a Way Of Life.
It’s about understanding, surprising, and creating experiences that forge lasting connections. As we continue on our journey, let’s never lose sight of the importance of our customers and the impact we can make by helping them become better and more efficient. After all, their success is our success.
Make Quality Personal
“Take pride in the quality of everything you touch and everything you do. Always ask yourself, ‘Is this my best work?’ Everything you touch has your signature and makes a statement about you. Make sure it is a statement of excellence.”
Owning Your Work With Pride
Have you ever heard the saying, “Do something well, or don’t do it at all?” That’s the essence of “Make Quality Personal,” a concept that goes beyond just getting the job done. It’s about infusing your work with a sense of ownership and striving for excellence in everything you do.
What Does This Look Like?
- Taking Pride in Your Work: View your tasks, big or small, as a reflection of your skills and values. When you put in the extra effort, it shows.
- Going the Extra Mile: Don’t settle for “good enough.” Think critically about how you can improve, be it through additional research, a creative approach, or double-checking your work for errors.
- Owning Your Mistakes: Everyone makes them. When you take responsibility for your missteps and actively seek solutions, it demonstrates your commitment to quality.
- Setting High Standards: Don’t be afraid to challenge yourself. Continuously seek ways to learn and grow, pushing your boundaries to produce the best possible work.
It’s More Than Just Making a Good Impression. It’s About:
- Building Confidence: When you consistently produce high-quality work, you gain a sense of accomplishment and trust in your abilities.
- Standing Out From the Crowd: In a competitive world, a dedication to quality sets you apart and makes you a valuable asset.
- Inspiring Others: Your passion for excellence can be contagious, motivating those around you to raise their own standards.
Remember – Making quality personal isn’t about micromanaging or achieving perfection. It’s about fostering a mindset of continuous improvement and taking ownership of your work. By consistently striving for excellence, you’ll be well on your way to achieving great things.
Do What’s Best for the Customer
Do what’s best for the customer, even if it is to our own short-term detriment. There’s no greater way to build a reputation than to earn the trust of those we serve and there’s no better way to build trust than to do what’s right for others. Every day
This principle resonates deeply, transcending mere business transactions. It’s a beacon guiding us through the labyrinth of choices, urging us to prioritize integrity over convenience, empathy over expedience. When we act in the best interest of our customers, we sow seeds of loyalty that blossom into enduring relationships.
Resonating Principles
- Prioritizing Integrity Over Convenience
Putting integrity first before convenience is crucial for building trust, attaining long-term success, upholding self-respect, and setting a positive example for others. Although it may pose challenges, the ultimate rewards of acting with integrity greatly surpass the appeal of convenience in the long haul.
- The Power of Trust
Trust is the cornerstone of any successful relationship, and the business-customer relationship is no exception. When customers trust a company, they are more likely to remain loyal, make repeat purchases, and recommend the company to others. This trust cannot be bought; it must be earned. And there’s no better way to earn it than by consistently doing what’s right for the customers.
- Empathy Over Expedience
In a fast-paced world, empathy often takes a backseat. However, studies reveal that empathetic customer service leads to better customer retention. According to a study conducted by Customer Thermometer, 65% of customers leave a company due to poor customer service experiences, indicating a significant impact on retention rates. On the flip side, companies that prioritize empathy in their customer service interactions tend to see higher customer satisfaction and loyalty.
- Short-Term Sacrifice for Long-Term Gain
Sometimes, doing what’s best for the customer may mean making decisions that don’t immediately benefit the bottom line. It could be as simple as issuing a refund to an unsatisfied customer, or as complex as investing in a costly quality improvement process. These actions might seem like losses in the short term, but they are investments in the company’s reputation and customer relationships.
- Building a Reputation
A company’s reputation is one of its most valuable assets. A good reputation can attract new customers, retain existing ones, and even allow the company to charge premium prices. But building a reputation takes time and consistent effort. It requires a commitment to always put the customer’s needs first, even when it’s not the easiest or most profitable path.
Sowing Seeds of Loyalty
When we act in the best interest of our customers, we sow seeds of loyalty that blossom into enduring relationships. The ROI of customer loyalty is staggering research by DEF Analytics indicates that loyal customers are 5 times more likely to repurchase and 4 times more likely to refer others to the brand.
Conclusion
Remember, the path to success isn’t always the shortest one; it’s the one paved with integrity, compassion, and unwavering commitment to doing what’s best for others. Let us be architects of trust, artisans of goodwill. For in doing what’s right, we forge bonds that withstand the test of time—a currency more valuable than gold.
Throw It Away or Reuse It?
The terms “garbage refuse” and “reuse” refer to concepts within waste management, focusing on how we handle products and materials after their initial use. Here’s a breakdown of the two:
Garbage Refuse
Definition: Garbage refuse refers to waste material that is considered no longer useful for its intended purpose and is discarded. This includes a wide range of materials from household trash, such as food scraps, packaging, broken items, and non-recyclable products, to larger waste from industrial and commercial activities.
Key Aspects:
- Final Disposal: Typically, garbage refuse is destined for landfill disposal, incineration, or other waste treatment facilities, where it may contribute to environmental pollution if not properly managed.
- Non-Recyclable: Often includes materials that cannot be easily recycled or composted, making them a more permanent form of waste.
- Environmental Impact: The accumulation of garbage refuse in landfills and oceans can lead to significant environmental issues, including soil and water contamination, greenhouse gas emissions from decomposition, and harm to wildlife.
Reuse
Definition: Reuse involves finding new ways to use items that might otherwise be thrown away. It extends the life of products and materials by using them again for the same or a different purpose, without significant alteration or reprocessing.
Key Aspects:
- Waste Minimization: Directly reduces the volume of waste that needs to be managed, as items are kept out of the waste stream for a longer period.
- Conservation of Resources: Saves resources by diminishing the need to produce new items, thus conserving raw materials and energy.
- Economic Benefits: Can offer cost savings to individuals and businesses, as well as generate economic activity in sectors focused on repairing, refurbishing, and selling used goods.
- Environmental Benefits: Reduces environmental impact by lowering the demand for raw materials, decreasing waste production, and cutting down on the greenhouse gas emissions associated with manufacturing new products.
Elevate Your Gift Packaging with Plastic Handles
Plastic handles play a pivotal role in gift packaging, offering a myriad of advantages that enhance the overall gifting experience:
- Convenience: Plastic handles make it easy to carry the gift without directly touching the packaging. This is particularly useful for larger or heavier items, making it more convenient for the recipient to transport their gift.
- Durability: Plastic handles are generally durable and can withstand some wear and tear. This ensures that the handles won’t break easily during transportation, providing a reliable means for carrying the gift.
- Versatility: Plastic handles come in various shapes, sizes, and colors, allowing for customization to match the overall aesthetic of the gift packaging. This versatility makes them suitable for a wide range of occasions and gift types.
- Cost-effectiveness: Plastic handles are often more affordable than other materials, making them a cost-effective option for gift packaging. This can be especially important for businesses or individuals looking to manage packaging costs while still providing a convenient carrying solution.
- Brand visibility: If the gift packaging is used for promotional purposes or comes from a specific brand, plastic handles provide an additional surface for branding. Logos, brand names, or other information can be printed or attached to the handles, increasing brand visibility.
- Weather resistance: Plastic handles are resistant to moisture and weather conditions, providing protection to the gift during transportation. This is particularly beneficial when the gift needs to be transported outdoors or in unpredictable weather.
February 2024
Bamboo Brilliance
Experiencing Eco-Friendly Elegance
|
|
|
Discover sustainable solutions for carrying and hanging your products with Allen Field’s latest Kraft Components. Our holistic lineup now includes the T Bamboo Handle, crafted from premium bamboo fiber with 100% natural origins. Paired with our Kraft T Support Plate, made from all-natural paper, this dynamic duo is designed to assist you in reaching your sustainability objectives, reducing your environmental impact.
At Allen Field, we take pride in presenting our extensive Kraft Components line, which includes EnviroHandles, Kraft handle support plates, and all-natural hooks and hangers. Explore these eco-friendly options for your packaging needs today.
|
|
|
|
|
|
|
More Benefits of Using Bamboo in Packaging
|
1. Reliable Strength and Durability
2. Minimal Environmental Impact
3. Aligns with an Eco-conscious Brand Image
4. Aesthetic Allure
|
|
|
Bamboo provides packaging designers with a sustainable alternative, boasting exceptional renewability, reusability, and biodegradability. Allen Field’s EnviroHandles reflect our commitment to this eco-friendly revolution.
|
|
|
|
|
|
PACK EXPO East
March 18-20, 2024 | Philadelphia, PA
|
Discover packaging excellence with Allen Field at booth# 738.
Use promo code 86D73 for a complimentary registration.
|
|
|
Our engineering team is putting the finishing touches on a new belt hanger designed to ensure the organized display of your belts while leaving a lasting impression on your clients. The spacious top area offers ample room for incorporating your logo.
|
|
|
|
|
|
|
|
Pawsitively Adorable News Alert!
|
One of our team members has a delightful new addition with paws and a wagging tail — a corgi pup who’s already stealing hearts in the office. In the spirit of unleashing cuteness, we’re inviting you to virtually meet our new office heartthrob.
|
|
|
|
|
At Allen Field, our focus extends beyond the work desk to include wagging tails and spontaneous smiles. As we navigate the daily hustle, these moments of puppy love remind us to find joy in the little things. Keep an eye out for more updates brimming with tail-wagging charm and delightful moments. Until then, let the treats keep coming and the good vibes rolling!
|
|
|
|
|
|
Allen Field Company, Inc.
1450 Bridgewater Road
Bensalem, PA 19020 USA
|
|
|
|
|
|
|
|
|
March 2024
Efficiency & Reusability
New Approach to Address Modern Packaging Needs
|
Watch the video to see our clips in action.
|
Seeking an alternative way to fasten outer protective corrugated to your product packaging? Look no further! Our box connecting clips simplify packing, unpacking, and repacking while extending the life of your packaging materials. Specifically designed for securing double-wall corrugated boards, our HP602W clips are easy to install and remove. They’re perfect for products that need frequent opening and reclosing along the supply chain, ensuring efficiency at every stage. But that’s not all – we’re committed to reusability too! Our plastic components are enhanced with Eco-One® additives, aligning seamlessly with your sustainability goals. By reducing wear and tear on boxes and enabling reuse, our clips offer a greener solution for various applications.
|
|
|
|
|
|
Click the video to see our EnviroHandles in action.
|
|
Eco-Friendly
End-User Friendly
Economically Friendly
|
Allen Field enables customers to transform their existing packaging into a fully sustainable solution with our EnviroHandles. Explore a diverse selection of handles created from eco-friendly materials such as recycled paper, cotton, and bamboo. These handles come in various sizes and colors, seamlessly complementing your product’s packaging while upholding its environmental responsibility.
Require fast application? Inquire about machine automation with us!
|
|
|
|
|
|
|
Join the Literary Journey with
Allen Field’s Book Club!
|
At Allen Field, we’re not only dedicated to delivering exceptional products and services, but also to nurturing a culture of continuous learning and growth. That’s why we’re thrilled to introduce our latest initiative: the Allen Field Book Club! For a while now, our team has been deeply engaged in the captivating realm of literature, gathering to explore a wide array of stories and ideas. Our current selection is “Mr. Mercedes” by Stephen King. We also invite you to share your favorite book recommendations or ideas for exciting book club activities. Your input is essential as we enhance our reading experiences and build our community.
Happy Reading!
@ ALLEN FIELD
|
|
|
|
|
|
Allen Field Company, Inc.
1450 Bridgewater Road
Bensalem, PA 19020 USA
|
|
|
|
|
|
|
|
|
The Significance of Bicycle Packaging: Protecting Your Ride, Your Brand, and Your Customer’s Experience
Bicycle packaging plays a pivotal role from both manufacturing and consumer standpoints, encompassing various aspects crucial to the safety, presentation, and overall quality of the product. Let’s delve into the key facets underscoring the importance of bicycle packaging:
- Protection during Transit:
Bicycle packaging is essential for safeguarding bikes during transportation, shielding them from potential damage such as scratches, dents, or structural harm.
- Preventing Rust and Corrosion:
Bicycles are prone to rust and corrosion, particularly when exposed to moisture during transit. Packaging solutions incorporating anti-corrosion materials or coatings act as a barrier to protect the bike’s components and frame.
- Minimizing Assembly Errors:
Packaging can include clear instructions and protective materials for bikes that require assembly upon delivery. This minimizes the risk of assembly errors, ensuring that the bike is set up correctly and safely by the end user.
- Brand Image and Presentation:
The packaging serves as the initial impression customers have of a bicycle. High-quality, well-designed packaging contributes to a positive brand image and creates excitement when unveiling the product. Allen Field can help with brand Image and presentation. Our box connecting clips make packages easy to open, and our handles make packaging easy to carry. We can customize colors and mold in logos to further brand recognition.
- Retail Display:
Packaging for retail stores must balance protection and aesthetics, facilitating easy display while safeguarding bikes from handling and potential damage in a retail environment.
- Easy to Open and Close:
Consumer satisfaction is paramount, especially during the fitting process. The ease of opening and closing packaging contributes to an exceptional consumer experience. Explore how Allen Field’s solutions make packaging user-friendly.
- Damage Prevention:
Adequate packaging plays a pivotal role in preventing accidents and damage during warehousing and transportation, reducing the risk of falls and preserving the integrity of the packaging.
In conclusion, investing in thoughtful bicycle packaging not only protects the product but also enhances brand perception and ensures a positive consumer experience.
Allen Field stands ready to assist in creating packaging solutions that combine functionality, aesthetics, and brand recognition.
Elevate Your Bulky or Oversized Packaging with Allen Field Simply Brilliant Components!
Transform the way corrugated boxes protect and present your products and ensure every unboxing moment is a testament to your brand’s commitment to excellence.
Understanding Regional Variances in Corrugated Packaging Assembly
Corrugated packaging assembly can vary based on regional practices, equipment availability, and market demands. Below are key considerations highlighting how the assembly process may differ across various parts of the world:
- Machinery and Automation: Automation levels in corrugated box assembly vary, with some regions employing advanced machinery for high-speed, automated lines, while others rely more on manual labor.
- Adhesive and Joining Techniques: Different regions utilize varied adhesive types and joining techniques, such as glue, tape, staples, or other bonding agents, based on local preferences and cost-effectiveness. To see how Allen Field can help with your corrugated assembly, check out our line of connecting clips.
- Box Styles and Designs: Regional preferences for box styles and designs impact the assembly process, with specific folding and sealing methods required for certain styles.
- Labor Practices: Labor practices and costs influence the assembly process, with manual assembly more prevalent in regions with lower labor costs, while automated processes are common in regions with higher labor costs.
- Quality Control Standards: Quality control measures during assembly vary, with different regions implementing specific standards to ensure consistency and quality in corrugated boxes.
- Packaging Line Integration: The integration of corrugated packaging assembly into larger packaging lines may differ. Some regions may have more streamlined processes that integrate seamlessly with other packaging stages, while others may have more modular or independent systems.
- Environmental Considerations: Regions with a strong focus on environmental sustainability may have different assembly practices, such as using eco-friendly adhesives or emphasizing recycling during the assembly process. To see how Allen Field can make your packaging single-stream recycling ready, explore our EnviroHandles.
- Training and Skill Levels: The training and skill levels of assembly line workers vary, impacting the efficiency and precision of the assembly process. Well-trained workers may use more sophisticated techniques.
- Customization Requirements: The degree of customization required for corrugated packaging can vary. Some regions may demand highly customized packaging solutions, leading to more intricate assembly processes. Discover our case studies to see how Allen Field has helped customers reach their custom packaging potential.
It’s crucial to note that these are general trends, and individual companies within a region may adopt practices based on specific needs and technological capabilities. As the packaging industry evolves, there may be a global convergence of assembly practices.
January 2024 Special Edition
|
January 2024 Special Edition
|
|
|
|
|
|
|
Redefining the Ride
Allen Field’s Innovative Impact on
Bicycle Packaging
|
For over 75 years, Allen Field has been at the forefront of meeting evolving customer expectations, serving as the trusted partner for enhancing packaging solutions. Our commitment to addressing both common and uncommon packaging challenges with ingenuity while ensuring ease of use has made us the go-to choice for the industry. Discover how Allen Field’s Box Connecting Clips and Plastic Handles are revolutionizing packaging processes, as demonstrated by an inspiring success story.
|
|
|
|
|
|
1. Cumbersome Handling of Large Irregular Boxes
2. Labor-Intensive Assembly Process
3. Poor Unboxing Experience
4. Excessive Waste and Non-reusability
|
|
|
|
|
|
|
|
1. Allen Field’s components facilitated the design of a telescoping-style tray and sleeve for handling large and irregular boxes.
2. The use of our box connecting clips enhanced production efficiency, minimizing labor requirements, and reducing lead times.
3. Improved user experience during unboxing significantly boosted brand recognition for the manufacturer.
4. Our packaging solution reduced waste and enhanced reusability, positively impacting the brand’s image.
|
What are the Benefits of a
Reusable, Easy-to-Open Bike Box?
|
Unlock the potential of reusable packaging for both manufacturers and consumers. Explore how Allen Field can elevate your packaging to new heights of sustainability and efficiency.
|
|
|
|
|
|
|
|
|
WEST PACK
February 6-8, 2024 | Anaheim, CA
|
Discover packaging excellence with Allen Field at booth# 5511.
Use promo code 5511 for a complimentary expo pass and enjoy a 20% discount on a 2-day conference pass.
|
|
|
|
|
|
Allen Field Company, Inc.
1450 Bridgewater Road
Bensalem, PA 19020 USA
|
|
|
|
|
|
|
|
|
Bag-in-Box Packaging with Paper or Fabric Handles: A Sustainable Solution for Liquids
Bag-in-box packaging with a paper handle is a type of packaging commonly used for liquids such as wine, juice, and some industrial and household products. It combines the convenience of a flexible bag with the stability of a box and the portability of a paper handle. Here’s a breakdown of how it typically functions:
- Inner Bag: The primary component of the packaging is a flexible bag made of like plastic or metallized film. This bag holds the liquid contents.
- Outer Box: The bag is placed inside a sturdy cardboard or paperboard box. This box serves several purposes, including providing structural support, protection for the bag, and a branding surface.
- Dispensing Tap: Usually, there is a dispensing tap or spout integrated into the box. This allows the user to easily pour or dispense the liquid without opening the box.
- Paper/Fabric Handle: Positioned on the top of the box is a paper or fabric handle. This handle facilitates easy transportation of the bag-in-box, much like carrying a traditional paper shopping bag.
- Opening and Closure: To access the liquid, there is typically a perforated opening or a cap on the box. Once opened, the bag can be squeezed to dispense the liquid. Many bag-in-box designs have resealable caps or closures to preserve the product’s freshness after opening.
The significant advantages of bag-in-box packaging with an eco-friendly handle encompass:
- Convenience: The inclusion of a paper handle simplifies carrying and transporting, even when the box contains a relatively large volume of liquid.
- Cost-Effective: It often requires less packaging material compared to traditional bottles or cans, which can reduce production and transportation costs.
- Sustainability: Opting for a handle made from paper or fabric, along with a box constructed from recyclable materials, makes it a greener choice in contrast to single-use plastic bottles.
- Product Preservation: Bag-in-box packaging can help protect the product from light and air, potentially extending its shelf life.
- Ease of Dispensing: The integrated tap or spout allows for controlled dispensing, reducing waste and mess.
This form of packaging finds extensive application in the food and beverage industry, particularly for products like wine, fruit juices, and cooking oils. It’s also favored in industrial settings for the transportation and dispensing of liquids, such as cleaning solutions and lubricants. Moreover, consumers appreciate bag-in-box packaging for its convenience and eco-friendly attributes.
Grasping the Significance of Convenience within Packaging
Packaging serves a range of convenient purposes across diverse industries. These include protecting products, facilitating smooth transportation, enhancing branding, enabling easy storage, providing convenience to users, and more. To truly grasp the convenience that packaging and essential components provide, let’s delve into these aspects in more detail:
- Providing Protection: Packaging provides a layer of protection to products against physical damage, contamination, moisture, and other environmental factors. This ensures that products reach consumers in a pristine condition.
- Facilitating Transportation: Packaging plays a pivotal role in ensuring the secure and streamlined transit of products from manufacturers to retailers and end users. It effectively curbs the risk of breakage, leakage, or impairment during handling, shipping, and storage.
- Incorporating Convenience Features: Strategically designed packaging incorporates elements of convenience, such as reusable closures, plastic carrying handles, easy-to-open tabs and locks, as well as ergonomic designs. These features enhance the overall user experience and make products more user-friendly.
- Amplifying Branding and Marketing: Packaging assumes a crucial role in the arena of branding and marketing strategies. Eye-catching designs, logos, and color schemes foster brand recognition and captivate the attention of consumers on store shelves.
- Fostering Uniqueness: Packaging provides products with the ability to stand out amid competition within the market. Unique packaging designs and innovative concepts can differentiate a product and make it memorable to consumers.
- Reducing Waste Impact: Packaging can be designed to employ eco-friendly components and streamline processes, effectively reducing waste while conserving resources and energy. This approach seamlessly aligns with the growing consumer demand for sustainable practices.
- Enhancing Storage Convenience: Thoughtfully designed packaging facilitates convenient storage for both consumers and retailers. Stackable, compact, and space-efficient packaging contributes to fostering an organized approach to inventory management.”
- Empowering Customization: Advances in packaging technology allow for customization to suit specific products and consumer preferences. This flexibility ensures thatpackaging aligns with the diverse demands of various industries and markets.
- Ensuring Regulatory Compliance: Packaging ensures compliance with industry and government regulations, which may involve safety standards, labeling requirements, and information disclosure.
In summary, the convenience of packaging and its components lies in its ability to safeguard products, ease transportation, enhance branding, cater to consumer preferences, and contribute to sustainable practices. It is a critical aspect of modern consumer goods that adds value to both businesses and consumers.
Browse Allen Field’s extensive line of plastic handles that can help make packaging more convenient.